In shocking news, Fitbit has confirmed its new Fitbit Sense 2 & Versa 4 watches will not get third-party apps & clock faces support. The company has officially confirmed it on their community forum and said there is no plan to bring the support. It is a big disappointment for these users that now they can not use apps and watch faces from outside developers. The App Gallery has some quality apps like Uber, Starbucks, Spotify, Pandora, etc, but users can not download them.
Here is what an official Fitbit member has to say about it. It has been answered on Fitbit Community.
“While we don’t currently have plans to release this feature, we always appreciate the passion and creativity that comes out of this Community. Since we know this idea is important to many of you, we have left voting open to continue tracking interest and will post another update if anything changes.”
He further added the company will decide to release third-party support if more users cast the vote for a new feature.
Users are complaining that the move by Fitbit has taken because of the upcoming Google Pixel Watch. To give more value to Pixel Watch, the company has turned off some features. Google will unveil its new smartwatch on October 6th with Wear OS 3 software.
We are not sure What Fitbit is thinking, but users are true. There are many features on Sense 2 & Versa 4 which are missing since day one. Offline music storage, Music control, Wi-Fi connectivity, Google Assistant, and some other functions are missing on the devices.
These are the basic functions that nowadays we can see on affordable smartwatches and fitness trackers. Most important, Fitbit Sense, Versa 2, Versa 3 & Versa Lite support third-party apps and watch faces.
After all this mess, many users feel cheated that Fitbit hasn’t said anything about it. What do you think? Are you also feeling cheated by the company? Tell us in the comment box below.
I’ve been struggling since day one (about Nov 1st) to find a good working clock face I like and still looking! It’s been very hard to find one, many times I thought I had the right one only to find it didn’t work properly and now I find that because of Google’s influence on Fitbit, I may never enjoy my Fitbit like I should, this is enraging, absolutely unacceptable, I should get a refund! PISSED